CAPITAL VIEW HOTEL

Cancellation Policy: Guests who wish to cancel or change their reservation should notify the hotel in advance. Cancellation charges may apply depending on the booking terms and the time of cancellation. Payment Policy: Guests are required to settle all accommodation and additional charges using the payment methods accepted by the hotel. A deposit or full payment may be required to confirm a reservation. Identification Policy: All guests may be required to provide a valid form of identification, such as a Ghana Card or passport. This information is used for guest registration and hotel security purposes. Smoking Policy: Smoking is not permitted in rooms or designated non-smoking areas. Guests may smoke only in areas provided by the hotel. Additional cleaning or damage charges may apply if this policy is violated. Noise and Conduct Policy: Guests are expected to maintain reasonable noise levels and behave respectfully toward other guests and hotel staff. Loud music, fighting, harassment, or any disruptive behavior is not permitted within the hotel. Visitor Policy: Guests may receive visitors in accordance with the hotel's visitor rules. Visitors may be required to register at reception and provide identification. Guests are responsible for the behavior of their visitors while on hotel premises. Damage Policy: Guests are responsible for any damage, loss, or breakage of hotel property caused by themselves or their visitors. The hotel reserves the right to charge the responsible guest for reasonable repair or replacement costs. Children Policy: Children are welcome at the hotel, provided that they are supervised by a responsible adult. Parents or guardians are responsible for ensuring children's safety and for any damage caused by them. Security and Personal Belongings Policy: Guests are responsible for safeguarding their money, valuables, documents, and personal belongings. Guests should use available hotel safes where provided and report any lost or stolen items to management immediately.