Reservations
All reservations are subject to room availability.
A valid ID is required at check-in.
Check-in and Check-out
Check-in: From 2:00 PM
Check-out: By 12:00 PM
Early check-in and late check-out are subject to availability and may incur additional charges.
Payment
Guests are required to settle accommodation charges upon arrival unless otherwise agreed.
Accepted payment methods include cash, bank transfer, mobile money, and other approved payment methods.
Cancellation
Cancellations should be made at least 24 hours before arrival.
No-shows or late cancellations may attract a one-night room charge.
Guest Conduct
Guests must respect other guests and hotel staff.
Excessive noise, illegal activities, and disorderly conduct are prohibited.
Smoking
Smoking is only permitted in designated smoking areas.
Damage and Liability
Guests are responsible for any damage caused to hotel property.
The hotel is not responsible for loss of valuables not deposited with management.
Safety and Security
Visitors may be required to register at reception.
Emergency procedures and fire safety regulations must be observed.
Pets
Pets are not permitted unless approved by management.
Management Rights
Management reserves the right to refuse service or evict any guest who violates hotel policies without refund where appropriate.
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