Reservation and Booking Policy
All room reservations are subject to availability and confirmation by the hotel.
Guests must provide accurate personal details when making reservations.
Any changes or cancellations should be communicated to the hotel within the approved cancellation period.
Check-in and Check-out Policy
Guests must present valid identification during check-in.
Guests are required to follow the hotel's official check-in and check-out times.
Late check-out may attract additional charges depending on room availability.
Payment Policy
Guests must settle all accommodation and service charges before departure unless credit arrangements have been approved.
The hotel accepts approved payment methods, including cash and electronic payments.
Guest Conduct Policy
Great Luck Hotel expects all guests to maintain respectful behavior and avoid activities that disturb other guests. The hotel reserves the right to refuse service or take appropriate action in cases of misconduct.
Damage and Loss Policy
Guests are responsible for any damage to hotel property caused during their stay. The hotel may charge guests for repairs, replacement, or cleaning costs when necessary.
Safety and Security Policy
The hotel maintains safety standards to provide a secure and comfortable environment for all guests. Guests are expected to follow safety instructions and hotel guidelines.
Smoking Policy
Smoking is permitted only in designated areas. Smoking in non-smoking rooms or restricted areas may result in additional cleaning charges.
Visitor Policy
Visitors must register at the reception before accessing guest areas.
Overnight visitors require approval from hotel management.
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