Charleston Hotel

Cancellation & No-Show Policy Guests must cancel their reservation within the stated period to avoid cancellation charges. A fee may apply if a guest does not arrive without cancelling. Payment Policy Guests are required to provide valid payment for their reservation. The hotel may accept cash, cards, mobile money, or other approved payment methods. Pet Policy The hotel states whether pets are permitted and any conditions or additional fees that may apply. Smoking Policy Smoking is only permitted in designated areas. Guests who smoke in non-smoking rooms may be charged a cleaning or penalty fee. Child & Extra Bed Policy Children may stay according to the hotel's age requirements. Extra beds or baby cots may be available upon request and could attract additional charges. Damage & Loss Policy Guests are responsible for damage, loss, or excessive mess caused during their stay. The hotel may charge the guest for repairs or replacement. Noise & Quiet Hours Policy Guests are expected to keep noise at a reasonable level, especially during designated quiet hours, to ensure a comfortable environment for everyone. Visitor & Guest Policy Visitors may be required to register at reception and follow designated visiting hours. Overnight visitors may require prior approval from the hotel.